Frequently Asked QuestionsFAQ

Selecting a donor is an important first step on your journey toward starting a family, and you probably have questions about the process. Here are answers to many of the frequent questions we are asked.

Qualifications

Why Choose Brighton Fertility Associates?
  •  Great Customer Service – We offer a personalized customer service experience including free Photo-Matching, assistance with sperm donor selection,  consultations and genetic consultations. We know our donors! Every customer will speak to someone who interacts with the donor regularly.
  • Advanced Screenings – We extensively screen all of our donors.  We receive extensive background information about each donor and conduct routine testing that includes detail medical history, blood screenings, urine testing, and extended genetic panel carrier screenings.
  • Competitive Pricing – We offer some of the best pricing in the UK market.  Our per-vial cost, family slots, and shipping are some of the best in the industry.
  • Superior Vial Quality – BFA and our partners pride themselves on creating the best quality vials. We receive quality complaint forms on less than 0.1% of vials distributed.
Accreditation and Licensing

Brighton Fertility Associates operates a quality system to ensure that all processes are performed to regulation and defined quality standards. BFA protocols and systems are regularly reviewed and updated to ensure that activities are performed within all accepted national standards and advice available. This will include professional guidance from, but not limited to, Human Fertilisation and Embryology Authority, Association of Clinical Embryologists, Association of Biomedical Andrologists, Care Quality Commission and National Gamete Donation Trust.

Brighton Fertility Associates is Licensed by the Human Fertilisation & Embryology Authority.

Our Donor Catalog

Selecting a Donor

Sperm Donor Specimens are in high demand in the UK.  Brighton Fertility Associates offer both local UK Donors as well as a selection of Donors from our affiliated sperm bank in the US, Seattle Sperm Bank.

Both local UK Donors and the Donors available from Seattle Sperm Bank are of the highest quality.  All donors are held to the standards and requirements of the Human Fertilisation & Embryology Authority in the UK. 

Selecting a donor is an important first step on your journey toward starting a family.  During your donor selection process, we recommend that you sign up for our All Access Pass membership on this website to view our selection of donors from Seattle Sperm Bank.  This membership provides unlimited access to detailed donor profiles, baby photos, audio interviews, testing information, and staff impressions.

You can use our International Donor Search Tool to help you find a donor that best matches your criteria by inputting some of your desired characteristics (eye color, height, ethnicity, etc) and selecting profiles from the filtered results.

If you wish to receive information on our currently available catalogue of UK Donors, please contact us at 01273 620165 or by email at info@brightonfertility.com.

What information do you have available about each donor?

Our All Access Pass includes full access to all donors’ profile materials.  This includes the donor’s Extended Profile, Childhood Photo, Audio Interview, Keirsey Personality Test, Staff Impression, and Genetic Test Results.

Please use the following link to see an example of what is available for each donor: https://www.brightonfertility.co.uk/all-access-pass/

How do I search by genetic test?

Brighton Fertility offers a way to easily search our donor database by genetic test. This tool lets you see all the donors who have tested negative for any singular, or combination of, different genetic diseases.

Example of how it works:

If you are a known carrier for Pendred Syndrome, for example, you can select that condition from the list using the “Find Match” button at the top of the donor search tool. The resulting matches would then only show donors who were tested and found to be negative for Pendred Syndrome. Plus, this tool can be used with our other donor search criteria to help you find the best matches for you.

Does Brighton Fertility place birth limits on its donors?

Yes, we have a 10 family limit nationwide for our donors. All patients are required to purchase a Family Slot to ensure we limited access to the donor specimens and all insemination results need to be reported to us.

Donor Quality Standards

What are Brighton Fertility's requirements for becoming a donor?

Brighton Fertility has rigorous requirements for becoming a sperm donor.  We screen applicants based on a large number of factors, including health, genetics, education, family history, looks, personality, and overall sperm quality.

I am seeing CMV status listed for your donors. What does this mean?

Cytomegalovirus, commonly known as CMV, is a common virus that most American adults have been exposed to and have developed immunity to. In healthy adults and children, CMV can cause mild cold or flu-like symptoms that may last 1-2 weeks. However, if a woman who has never had CMV becomes exposed during pregancy, there is a small risk the child may develop neurologic abnormalities.

For more information about CMV please refer to this link:

 

 

Order Process

How do I place an order?

Once you have selected a donor, it is easy to place an order.  There are a few things you should determine before you place your order:

  • What type and quantity of vials will you need?
  • Do you want additional vials backups / future siblings?
  • When do you plan to have your insemination?
  • How many vials do you need shipped for that insemination procedure?
  • What date should the vials be delivered to ensure they arrive on time for your procedure?

Once your have determined the above information, you are ready to place your order.  You can either place your order online, or by contacting our customer service team during business hours.

Order via Website


From the Find a Donor screen, search for the donor your are interested in.

Click on the donor profile you are interesting in purchasing.

HFEA guidelines require that a Donor cannot be used by more then 10 families in the UK.  BFA requires each patient have a Family Slot before they can purchase vials from a specific donor.  Family Slots give you the rights to purchase and store vials for your favorite donor.

Fron the donor profile screen, click on the Add button next to Family Slot to add a Family Slot to your account.

From the donor profile screen, look for the Purchase Vials section. Select the quantity of available vials you wish to purchase and click on the Add button.

Once you are done adding vials, click on View Cart/Checkout.

The Cart screen will list the vials you are purchasing and allow you to specify how many vials should be shipped vs stored, as well as your Storage Term and Shipment Details.

Using the slider, indicate how many vials you plan to ship initially and how many you wish to store for future use.  Click on the Update button that appears.

Click on the Checkout button.

On the checkout screen, fill out your Customer Information.  If you are shipping vials you will also need to fill out the Delivery Information.

Fill out all of the delivery information.

Please double-check that you have the correct delivery address.  A wrong address may impact timely delivery of your vials.

Enter your payment information at the bottom of the screen.

Click on Complete Purchase.

Customer Service


Our customer service team is available to assist you with placing an order. Please contact them between business hours for assistance.

What paperwork do I need to fill out prior to my vials being shipped?

BFA requires that all of your paperwork is completed prior to shipment.  Please view the required forms on your My Account screen under the Forms section.  Please ensure that your paperwork is completed after your order is placed.

How do I ensure my vials arrive in time for my scheduled insemination?

It is important that your vials arrive on time.  Help us ensure that happens by taking the following steps:

  • Submit required forms/paperwork promptly, do not wait until the last minute.  If we do not receive required paperwork then your shipment will be delayed.
  • Ask your clinic when/where you should have the vials delivered.  Some clinics require delivery specific facilities on certain days.
  • Let us know immediately if your plans change and you need us to hold your vials for future date.
Can I store vials at Brighton Fertility?

Brighton Fertility can store your donor vials onsite.  Purchasing vials before hand and storing them at our lab is a good method of ensuring that the donor you want is available when you are ready for insemination.

Help & Support

How do I contact someone for help?

If you need assistance, don’t hesitate to contact us using one of the following methods:

By Email – Send an email to us at anytime. We typically respond back to customer emails during our standard business hours.

By Phone – Contact us during business hours by phone.

  • Customer Service Phone – 01273 620165
How do I see my order receipts?

Navigate to the My Account screen by clicking on the My Account or Log In button in the upper right corner of brightonfertility.co.uk website.

On the My Account screen, click on the Recent Orders button or navigate down the screen to the Recent Orders

The Recent Orders section will display your most recent orders. You can use the View and Print button to view and print an order receipt.

How do I Add a Donor to my Favorites?

Make sure you are logged onto the website with your account. You can login from the my-account screen.

Search for a donor from the Find a Donor screen. Click on a donor to open their profile.

To add a donor as a favorite, click on the heart icon to the left of the Donor Title, or click on the Add to Favorites button in the lower right corner.

How do I View my Favorites?

Make sure you are logged onto the website with your account. You can login from the my-account screen.

Go to the My Account Screen to view your favorite list.

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